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Introduction

  • Notifications are the actions to notify a specific piece of information or the method in which notice is given to the particular user.

  • The Notifications subsection is located under the Request section of the AIV application. The Notifications section can be accessed by clicking on ‘Notifications’ to open it in the same window. Alternatively, to open it in a new window, simply click on the new window icon next to the Notifications tab.

Notifications contains three different types:

1. Approvals

In this section, users can find all approval requests generated by other users. Approval requests may be generated through any scheduling activity. Request approval serves as the exit point for any type of scheduling request. A scheduling request will not be considered complete until the requested user provides approval. The requested user can view reports before approving them and can also add comments to the request.

To explore more about Approvals, click here

2. Messages

All Instant messages sent to owner user will fall under Message Sub section. Instant Messages are way to communicate with AIV users within this application. user can view, Reply, Forward and comment on message received.

To explore more about Messages, click here

3. Alerts

The Alert section stores all scheduling event statuses, such as reports scheduled successfully, reports approved by users, and incoming approval requests. Users can track when approvals are provided and at what time they occurred.

To explore more about Alerts, click here

Notification Icons

  • The Notifications section contains a list of icons in the top right corner. You will see a list of options like the image below:

    Image

  • The first icon is the Refresh icon, which is used to refresh the current view and display updated data.

  • The second icon is for Instant Message. Users can send instant messages to any internal user from here.

  • The third icon is Select User, which is used to view notification requests of a selected user. The logged-in user can view notifications of any other user by simply selecting the user from the dropdown menu.

  • The fourth icon is the Notification Status icon. Users can enable and disable popup alerts in AIV.

  • The fifth icon is for Quick Link. It displays all quick links created to facilitate quick redirection across sections.

  • The sixth icon is the Help icon. If you are stuck anywhere or need help from AIV experts, simply click on the help icon, and it will redirect you to the AIVHUB website. You can connect with online chat support from this website.