Notifications in AIV

Notifications are actions that convey specific pieces of information or methods by which notices are given to particular users.

Accessing Notifications

The Notifications subsection is located under the Request section of the AIV application. You can access it in two ways:

1. Click on ‘Notifications’ to open it in the same window.
2. Click on the new window icon next to the Notifications tab to open it in a new window.

Types of Notifications

1. Approvals

In this section, users can find all approval requests generated by other users. Approval requests may be generated through any scheduling activity. Request approval serves as the exit point for any type of scheduling request. A scheduling request will not be considered complete until the requested user provides approval. The requested user can view reports before approving them and can also add comments to the request.

To explore more about Approvals, click here

2. Messages

All instant messages sent to the owner user will fall under the Message subsection. Instant Messages are a way to communicate with AIV users within this application. Users can view, reply, forward, and comment on received messages.

To explore more about Messages, click here

3. Alerts

The Alert section stores all scheduling event statuses, such as reports scheduled successfully, reports approved by users, and incoming approval requests. Users can track when approvals are provided and at what time they occurred.

To explore more about Alerts, click here

Notification Icons

The Notifications section contains a list of icons in the top right corner. You will see a list of options like the image below:

1. Refresh: Used to refresh the current view and display updated data.
2. Instant Message: Allows users to send instant messages to any internal user.
3. Select User: Used to view notification requests of a selected user. The logged-in user can view notifications of any other user by simply selecting the user from the dropdown menu.
4. Notification Status: Enables users to enable and disable popup alerts in AIV.
5. Quick Link: Displays all quick links created to facilitate quick redirection across sections.
6. Help: If you need assistance or help from AIV experts, click on this icon to be redirected to the AIVHUB website. You can connect with online chat support from this website.